First i'm not one to rant, it does no-one any good but i very nearly blew a friggin gasket with this useless bunch.............
When I say i'll never use Adrian Flux again i damn well mean it, god help anyone who needs to claim.
First balls up;
say they didn't receive my no claims and then CANCELLED my policy with ZERO notice.
Thankfully they texted me that it was cancelled but why they couldn't text me they still needed it i'll never know
Second balls up;
I needed to add my BUSINESS partner to my policy as a named driver.
He's 30 years old, this shouldn't really be an issue should it ?
Only with Adrian Flux............
Muppet 1
takes 20 minutes of putting me on hold to enter the details and finishes off with "we can't offer you a quote on that i'm afraid" and puts me through to some exterior company who want to sell me a new policy ?????????????? WTF?
Muppet 2
Tells me that since i'd said BUSINESS my insurer wouldn't allow a named driver and he'd have to "check the tapes" to see what I had really said but he could cancel the policy completely if I wanted to change insurers.
Puts me on hold to "check the tapes" and goes for lunch i think............
Muppet 3 (customer services)
Admits muppet 1 was wrong to summarise BUSINESS when he called my insurer but it didn't matter because it would add £500 to my policy to add him
And this is what passes for customer services at Adrian Flux
Don't say i didn't warn you...........
Soooooo, who's good for insurance ?
(NFU want £600 and wouldn't budge even at the risk of losing my 4 van policy's that i have with them, boy, someones in trouble there in a few months when they lose that lot
)
When I say i'll never use Adrian Flux again i damn well mean it, god help anyone who needs to claim.
First balls up;
say they didn't receive my no claims and then CANCELLED my policy with ZERO notice.
Thankfully they texted me that it was cancelled but why they couldn't text me they still needed it i'll never know
Second balls up;
I needed to add my BUSINESS partner to my policy as a named driver.
He's 30 years old, this shouldn't really be an issue should it ?
Only with Adrian Flux............Muppet 1
takes 20 minutes of putting me on hold to enter the details and finishes off with "we can't offer you a quote on that i'm afraid" and puts me through to some exterior company who want to sell me a new policy ?????????????? WTF?
Muppet 2
Tells me that since i'd said BUSINESS my insurer wouldn't allow a named driver and he'd have to "check the tapes" to see what I had really said but he could cancel the policy completely if I wanted to change insurers.
Puts me on hold to "check the tapes" and goes for lunch i think............
Muppet 3 (customer services)
Admits muppet 1 was wrong to summarise BUSINESS when he called my insurer but it didn't matter because it would add £500 to my policy to add him
And this is what passes for customer services at Adrian Flux
Don't say i didn't warn you...........
Soooooo, who's good for insurance ?
(NFU want £600 and wouldn't budge even at the risk of losing my 4 van policy's that i have with them, boy, someones in trouble there in a few months when they lose that lot
)
Still not technically spouse though eh ?
, that's £382.08 for one month and one weeks insurance coverage. My only option is to allow the policy to continue, but guess who I won't be dealing with again. 
