Just been notified of this app by a very helpful chap at 3. After spending 19 minutes on the phone to an 0845 number that cost over £8 I'll be using this from now on.
I’ve had to do the same. Mostly its not the cost of the call that irks me, it’s simply that 0800 numbers are often the only means by which you can call a bank or investment / insurance type company, and they simply don’t work from overseas.
You then have to fight like hell to find a proper phone number, and only then do they keep you on hold for 40 minutes, racking up an international call bill
Another good thing about this app apparently it lets you know when you've reached the front of the queue. Not tried it yet but it's got loads of 5 star reviews.
We use a mobile as a house phone on 02 payg, 3p min 2p per text, much cheaper than BT
Just downloaded the app on that & my mobile mobile if you see what i mean, lol
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