So 5 weeks ago I bought my Land Cruiser, and when I went to look at it the sales guy was honest enough to say that while it was advertised with working air conditioning, it's since broke. But he knew the problem well, and it'd be fixed before sale. I drove the car, he wasn't wrong! It was warm. But I liked the car enough and handed over more money than I had ever spent on a car in 8 years for it. When I picked it up, the air con worked and was lovely. He had replaced a "rear pipe" and the condenser. I could see the condenser as it looked brand new.
Over 2 weeks, I noticed that the air wasn't blowing cold. Called him on Bank Holiday Monday, he said fair enough hand the car back. Which I did.
Since then, I've not had the car back. His "air con man" had let him down apparently as he couldn't look at it, so his bodywork guy is now looking at it as there's a chap next door to him that does air con, so for the last 2 weeks it's been with him. The bodywork guy said it's leaking around the O rings near the condenser (or on the condenser). He's been to Toyota to get proper O rings - the sales guy said that these had been changed once before but not with proper Toyota parts - but it still seems to be leaking. It's now on it's 3rd person to look at it, as whoever the bodyshop guy has had to look at it doesn't know what's up with it. This was on Tuesday, I've text him for an update because i'll be honest, I have no idea where in the country the car is right now, so I'll update that when I get it.
It's unusual for me to be this beholden to third parties to sort out my own car, as I usually do all these things myself, so I'm trying to be patient especially as it's under the little bit of a warranty you get when you buy from a dealer, but at the same time I can't understand how it's taking nearly 4 weeks to diagnose an air conditioning issue on the vehicle. Someone I know on another forum eluded to the dealer wanting to force this in to a position where I just give the car back for a refund (the dealer, when I was annoyed that I had no communication from them about the state of work on the car, said "well i'll buy it back from you then". He has lost money on it I think), I don't buy in to that scenario. However, I personally think 3/4 weeks is more than enough time to get a problem like this resolved, and if he can't do it then I should be allowed to find someone who will and let them sort the money out between them.
So with that, I'd like to know where common, or even uncommon, points on the LC5's air con system that could be causing these issues? And if anyone knew of somewhere in the west midlands area who would know what they're doing with an air con system on this LC5 that I could bring it to instead?
Over 2 weeks, I noticed that the air wasn't blowing cold. Called him on Bank Holiday Monday, he said fair enough hand the car back. Which I did.
Since then, I've not had the car back. His "air con man" had let him down apparently as he couldn't look at it, so his bodywork guy is now looking at it as there's a chap next door to him that does air con, so for the last 2 weeks it's been with him. The bodywork guy said it's leaking around the O rings near the condenser (or on the condenser). He's been to Toyota to get proper O rings - the sales guy said that these had been changed once before but not with proper Toyota parts - but it still seems to be leaking. It's now on it's 3rd person to look at it, as whoever the bodyshop guy has had to look at it doesn't know what's up with it. This was on Tuesday, I've text him for an update because i'll be honest, I have no idea where in the country the car is right now, so I'll update that when I get it.
It's unusual for me to be this beholden to third parties to sort out my own car, as I usually do all these things myself, so I'm trying to be patient especially as it's under the little bit of a warranty you get when you buy from a dealer, but at the same time I can't understand how it's taking nearly 4 weeks to diagnose an air conditioning issue on the vehicle. Someone I know on another forum eluded to the dealer wanting to force this in to a position where I just give the car back for a refund (the dealer, when I was annoyed that I had no communication from them about the state of work on the car, said "well i'll buy it back from you then". He has lost money on it I think), I don't buy in to that scenario. However, I personally think 3/4 weeks is more than enough time to get a problem like this resolved, and if he can't do it then I should be allowed to find someone who will and let them sort the money out between them.
So with that, I'd like to know where common, or even uncommon, points on the LC5's air con system that could be causing these issues? And if anyone knew of somewhere in the west midlands area who would know what they're doing with an air con system on this LC5 that I could bring it to instead?