The Toyota garage was a horrendous experience. First we were delayed by a day. No real understandable excuse given but we just went with the flow as at least it was a proper dealership.
So the following day we pitch up at 4.30 to get the car. They tell me they got the wrong wheel nuts !! They got the ones for steel wheels as that is what the chassis number told them, that is though despite me and the nice man I first saw discussing differences and getting the right part number for alloy ones. The guy in the stores was getting an ear bashing while I was there so I guess it was his fault. Then they said no problem we have used the old ones on the new studs and put four of the steel wheel nuts on instead and it would be perfectly safe !!!!
Of course I disagreed and to cut a long story shorter I saw a police LC in the corner waiting for parts. They have the same studs and wheels so at my request they took four off that and used those not the steel ones. Phew, problems solved.
Oh no ! Then I tested the handbrake after they changed the shoes and set it up. No handbrake, nada, nothing. It was no better than before it went in. Ahh, the lady says, we only changed the shoes, we didn't know it wasn't working and we haven't charged you for that work.
It was on the work order.
So, I asked them to put it back on the ramp and fix it. Then it became clear the arm on one side was moving too far. Once I'd convinced the 'mechanic' he should look at that one, not the one that wasn't moving much, he took the wheel etc off and loh and behold he'd forgotten to refit the bar with the square springs on that spaces out the shoes at the top. Luckily, he managed to find it in the bin with all the other parts.
Then to cap it all, I caught him gunning up each nut over tight with the windy gun. Aaarrrrgggghhh, all my new studs are now potentially stretched!! I asked him what the torque was and he shrugged his shoulders (btw they all spoke English well). So, I asked that he undo all 24 and do them up properly.
The car drove back home fine so I'm hopeful there are no other important bits in his bin. I will strip them and rebuild next week.
Not what I expect from a proper Toyota dealership, so I feel a letter coming on to complain.
Trip report coming next ......
Yes, know what you mean, but the drawer sides are not to the top of the front, then there's the gap to the upper tailgate, so it's big enough to get a giant arm in and get stuff out and in.
