Lorin
Well-Known Member
- Joined
- Mar 28, 2010
- Messages
- 1,532
I kid you not
I drove into my local Toyota main dealer and asker to book the truck in to have the valve clearances done. The response I got was "sorry, we are unable to do it". Doubting I had heard them correctly I asked again and got the same response. Feeling somewhat annoyed I asked to speak to someone who might know what they are on about. In came the workshop manager who proceeded to explain that they "lack the required information" to do the job. No problem I answered, I'll bring you the FSM. Nope he replied, still can't do it. 
The rest of the conversation got even more bizarre when in answer to question of where he would recommend I go, he suggested a "diesel specialist". Only diesels have valves I suppose....
I'm still struggling to make sense of what happened. Am I unreasonable to assume a Toyota main dealer should be able to service a bl**dy Toyota?
Anyway, any advice or recommendations on where I could try to get them done? The only reason I went to Toyota in the first place was because I thought I could trust in them having at least some relevant expertise. I need someone near me and I haven't had the best of luck in finding competent mechanics!


The rest of the conversation got even more bizarre when in answer to question of where he would recommend I go, he suggested a "diesel specialist". Only diesels have valves I suppose....
I'm still struggling to make sense of what happened. Am I unreasonable to assume a Toyota main dealer should be able to service a bl**dy Toyota?
Anyway, any advice or recommendations on where I could try to get them done? The only reason I went to Toyota in the first place was because I thought I could trust in them having at least some relevant expertise. I need someone near me and I haven't had the best of luck in finding competent mechanics!